Talk with Vogel Telecom
Vogel invests in tools and processes that allow us greater efficiency, productivity, management, control and satisfaction of our customers.
Based on this, we offer to all customers an open channel so that they can maintain direct and close contact with Vogel.
The Vogel Relationship Center (VRC) is available through the telephone number 0800 800 7878 to register and forward any type of internal service.
This call opening method by VRC establishes a series of gains and benefits for our customers:
- Customer service protocol, which allows registration and traceability;
- Mapping of the request, allowing greater speed in the service;
- Commitment to deadlines, because every call has a service SLA;
- Management and monitoring of calls;
- Contact customers to collect feedback and guarantee problem resolution and satisfaction;
- Satisfaction Survey for service evaluation.
0800 800 7878
YOU CAN ALSO CONTACT US BY THE CUSTOMER AREA
We have offices in important cities. Check out some of our locations.
Jardim Luzitânia • São Paulo/SP
Humaitá • Porto Alegre/RS
90250-050 | Brazil
Sala 204 - Pitangueiras • Lauro de Freitas/BA
42700-000 | Brazil
Barra Funda • São Paulo/SP
01136-000 | Brazil
São Cristovão • Rio de Janeiro/RJ
20941-000 | Brazil
Ilha do Leite • Recife/PE
50070-410 | Brazil
Sala 315 - Torre Sul • Fortaleza/CE
60192-105 | Brazil
Park - Rua C, 581 - Quadra 4 - Lote 6
Pachecos • Palhoça/SC
88135-010 | Brazil
Cruzeiro • Belo Horizonte/MG
30.310-160 | Brazil